Partnership
Benchmark
2025

25

Service Providers

Client Organizations

Interviews

Contracts

1. Geopolitics, war and economic uncertainty leads to tightening of IT budgets.

2. AI is dictating a radical shift

in the IT outsourcing industry.

3. Renewed buzz around

Global Capability Centers.

Applications

and Digital

Leaders: Accenture, TCS, Capgemini

Highest CSAT: CGI, Cognizant, Infosys

115 Clients

220 Contracts

Cloud and

Datacenter

Leaders: Kyndryl

Highest CSAT: Kyndryl, NRB, TCS

82 Clients

110 Contracts

End User

Services

Leaders: Cegeka

Highest CSAT: Stefanini, Delaware, TCS

60 Clients

62 Contracts

Cybersecurity

Leaders: Accenture, Atos, OCD

Highest CSAT: nviso, Cronos, Cegeka

50 Clients

60 Contracts

Broadest

Service

Portfolio

Atos, Capgemini, Cegeka

Service providers represented on all 4 squares

Featured Service Providers